Case Study: B2B SaaS Company Achieves 30% AI Citation Rate
Client: B2B SaaS company in Austin, TX (project management vertical)
Challenge: Zero presence in AI-generated recommendations despite strong product-market fit
Timeline: 90 days
Services: AI Visibility & Citations, GEO, AEO
The Problem
This 50-person SaaS company had solid organic search rankings but was completely absent from AI-generated responses. When prospects asked ChatGPT, Perplexity, or Google AI Overviews for project management tool recommendations, competitors were cited while they were invisible. The Director of Marketing estimated they were losing 15-20 qualified demos per month to AI-referred competitors.
What We Did
RocketSales deployed a three-phase AI visibility strategy. Phase 1 (weeks 1-4): We restructured 23 key pages with entity-rich content, clear product definitions, and citation-friendly formatting. Phase 2 (weeks 4-8): We built authoritative comparison content and FAQ structures targeting 45 specific AI queries in their vertical. Phase 3 (weeks 8-12): We optimized for GEO citation signals including statistical claims, expert positioning, and structured data markup.
Results After 90 Days
The results exceeded expectations across every metric:
- AI Citation Rate: 0% to 30% — the brand now appears in 30% of relevant AI-generated responses for their category
- ChatGPT Mentions: Cited as a recommended tool in 18 of 50 tracked query variations
- Perplexity Citations: Referenced in 12 AI-generated comparison responses
- Demo Requests: 47% increase in qualified demo requests from AI-referred traffic
- AIRank Score: Improved from 12 to 74 (out of 100) across tracked queries
"We went from zero AI citations to being recommended in over 30% of relevant AI queries. The AIRank tracking gave us proof we could show leadership." — Director of Marketing