AI agents are moving from experiments to real business tools
Quick summary AI “agents” — autonomous, multi-step workflows built on large language models — jumped from demos into practical use in 2023–2024. Tooling and integrations (open-source frameworks and commercial copilots) now let businesses connect LLMs to CRMs, databases, BI systems, and APIs so agents can do things like prepare reports, triage leads, update pipelines, and […]
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