More businesses are building AI agents — here’s what that means for sales, ops, and reporting
Big idea (brief) AI agents — small, task-focused AI programs that act for users — moved from labs into everyday business tools in 2024–25. Low-code builders and prebuilt “GPT-style” agents let non‑technical teams create bots that draft emails, update CRMs, pull reports, and even complete approvals across systems. That shift makes automation faster, cheaper, and […]
